Frequently Asked Questions

Our Pricing

  • Our heavy duty 24”X 18”X 18” bins can fit clothes, toiletries, school supplies, and other miscellaneous items.


  • An “item” is anything that is under 15 cubic feet and does not fit into a bin. This includes things like bikes, chairs, bins, and skis. Any larger items that need to be stored must receive a quote by a CSS representative.

  • Yes, we offer a “1 Month: Off-Campus” storage term for rising Juniors that have a lease that starts in June.

  • Spots are limited! The sooner you reserve your spot, the better. We encourage customers to reserve their spot a month before the first pick-up date.


  • You will be billed for the standard storage service when you make a reservation on our website.

    Any additional items stored, or services provided, such as Custom Pick-Up or Drop-Off, will be billed prior to the service being provided.

Packing & Pick-Up

  • Packing supplies are provided a week before pick-up as part of our services. We use 24”X 18”X 18” heavy duty bins to ensure your items are protected. Tape, markers, stickers, bubble wrap and other packing materials will also be provided if necessary.

  • Our movers will help you move your belongings onto our trucks parked conveniently close to your dorm hall, unfortunately they are unable to come directly into your room.


  • If our scheduled pick-up and drop-off times don’t work for you, you can reserve your own time for an additional $75.


  • Items that are not allowed to be stored with us include (read terms and conditions):

    -Food

    -Alcohol

    -Hand Sanitizer

    -Liquids

    -Tobacco

    -Drugs

    -Firearms

    -Explosives

    -Lighters

    -Hazardous Materials: Chemicals, flammable items (aerosol), lithium batteries, mercury

    -Odor Producing Material

  • Items like TV’s and desktops must be packaged in their original boxes or in another secure way. CSS will not be held responsible for any damaged electronics.

Additonal Questions

  • Currently we only provide our moving and storage services to students at the University Vermont.


  • Orders can be cancelled by emailing or calling a CSS representative.

Have a more specific question? Fill out the form below and a CSS representative will reach out to help!